Chic Rep Nike Air Jordan 4 Retro University Blue Sneaker

We are committed to providing you with the best shopping experience. If you are not satisfied with the product you purchased or need to return or exchange the product, please read the following policy terms carefully:

1. Return Conditions:

- The product must be returned within 30 days of purchase.

- The product must be in its original condition, unused, undamaged and unmodified.

- The product must be returned with all accessories and packaging from the original purchase.

2. Return Process:

- Please contact our customer service team before returning the product and provide the order number and reason for return.

- We will provide you with a return guide and help you complete the return process.

- The shipping costs incurred during the return process will be borne by you unless there is a quality problem with the product or we sent the wrong product.

3. Refund Method:

- Refunds will be made within 5 working days after receiving and reviewing the returned product.

- Refunds will be made according to the original payment method unless otherwise arranged.

4. Exchange Policy:

- If you need to exchange the product, please contact our customer service team within 7 days of receiving the product.

- Exchanges will be made after your exchange request is confirmed and accepted.

5. Special Circumstances:

- For customized or personalized products, we cannot provide return and exchange services unless there is a quality problem.

6. Other Terms:

- We reserve the right to reject any return that does not comply with the return and exchange policy.

- The right of interpretation of this return and exchange policy belongs to us, and we reserve the right to change the terms of the policy at any time.

If you have any questions about our return and exchange policy or need further assistance, please feel free to contact our customer service team.

We are committed to providing efficient and reliable delivery services to customers around the world to ensure that your shopping experience is pleasant and smooth. Please read the following logistics policy in detail to learn about our global delivery methods, timeliness and costs:

1. Delivery methods:

- We provide express delivery services worldwide, including five cooperative logistics companies: FedEx, DHL, UPS, USPS, and Royalmail.

- Due to differences in logistics policies in some countries and regions, express delivery may not be delivered. To avoid affecting the progress of order transportation, please contact our customer service before placing an order.

- We will assume that you can use any logistics company. If you have special requirements, please contact our customer service. No matter where you are, we will provide corresponding services.

2. Delivery Time:

- Express delivery is usually delivered within 8-15 working days after the order is confirmed, depending on the destination and logistics company services.

- If you need a faster logistics service, please contact our customer service.

3. Shipping Policy:

- We provide free shipping services worldwide. Regardless of the number or total amount of goods you purchase, we will provide you with free shipping.

4. Tracking and Notification:

- All express delivery orders will be provided with a tracking number, and you can track the order status in real time through our website or the website of the cooperating logistics company.

- We will promptly notify you of the delivery progress and delivery time of your order by SMS or email.

5. Delivery Insurance:

- We will provide delivery insurance for all express delivery orders to ensure that any unexpected losses during the delivery process are compensated.

6. Exchange and Return Logistics:

- If you need to exchange or return goods, please contact our customer service team, who will provide relevant logistics guidance and support.

7. Special Circumstances:

- International delivery may be affected by customs inspections and policies of the destination country, which may result in extended delivery time or additional customs duties. Please contact our customer service for confirmation before placing an order.

The above are the terms of our global logistics policy. If you have any questions or need further help, please feel free to contact our customer service team.