We are committed to providing you with the best shopping experience. If you are not satisfied with the product you purchased or need to return or exchange the product, please read the following policy terms carefully:

1. Return Conditions:

– The product must be returned within 30 days of purchase.

– The product must be in its original condition, unused, undamaged and unmodified.

– The product must be returned with all accessories and packaging from the original purchase.

2. Return Process:

– Please contact our customer service team before returning the product and provide the order number and reason for return.

– We will provide you with a return guide and help you complete the return process.

– The shipping costs incurred during the return process will be borne by you unless there is a quality problem with the product or we sent the wrong product.

3. Refund Method:

– Refunds will be made within 5 working days after receiving and reviewing the returned product.

– Refunds will be made according to the original payment method unless otherwise arranged.

4. Exchange Policy:

– If you need to exchange the product, please contact our customer service team within 7 days of receiving the product.

– Exchanges will be made after your exchange request is confirmed and accepted.

5. Special Circumstances:

– For customized or personalized products, we cannot provide return and exchange services unless there is a quality problem.

6. Other Terms:

– We reserve the right to reject any return that does not comply with the return and exchange policy.

– The right of interpretation of this return and exchange policy belongs to us, and we reserve the right to change the terms of the policy at any time.

If you have any questions about our return and exchange policy or need further assistance, please feel free to contact our customer service team.